Data protection, rights, and oversight

LocalMovers.com builds privacy by design. Here’s how we uphold global data protection standards and support customer and mover rights requests.

Core privacy principles

Collect only the personal data needed to facilitate moving quotes, scheduling, and support.
Store customer content in SOC 2 Type II audited infrastructure located in the United States.
Encrypt data in transit (TLS 1.2+) and at rest (AES-256) with key management restricted to the security team.
Limit access via role-based controls, MFA, and quarterly access reviews.
Honor deletion requests within 30 days unless retention is required by law or open disputes.

Full statement of how LocalMovers.com collects, uses, and shares personal data.

Covers acceptable use and responsibilities that inform data processing.

Request our DPA for controller/processor relationships requiring Article 28 compliance.

Updated list of infrastructure and service vendors with data access, including locations and safeguards.

You can initiate any privacy request by emailing help@localmovers.com or contacting support through your dashboard.

We provide a structured export of your data within 30 days of validating your request.

Submit corrections through your account or email help@localmovers.com with supporting documentation.

We remove personal data unless retention is required for fraud prevention, financial reporting, or active disputes.

We pause processing, document the objection, and respond with outcomes and next steps.

Need to report a security incident? Email help@localmovers.com. We acknowledge reports within four business hours and provide updates until closure.