Understanding Auto Transport
Shipping a car is simpler than most people think. Whether you're relocating across the country, buying a vehicle from another state, or sending a car to a family member, professional auto transport makes the process hassle-free.
This guide walks you through every step of the car shipping process, helping you understand what to expect and how to ensure a smooth experience.
Request Quotes
Gather quotes from multiple licensed transporters
Start by gathering quotes from multiple licensed auto transporters. When requesting quotes, you'll need to provide:
- Pickup and delivery locations (city, state, or ZIP code)
- Vehicle information (year, make, model)
- Preferred transport type (open or enclosed)
- Desired pickup date range
- Whether the vehicle is operable
Pro Tip: Get at least 3 quotes to compare. Be wary of quotes significantly lower than others—they may indicate unreliable service or hidden fees.
Verify the Transporter
Check USDOT, MC number, and insurance coverage
Before booking, verify that the auto transporter is properly licensed and insured:
- USDOT Number: All interstate carriers must be registered with the Federal Motor Carrier Safety Administration (FMCSA)
- MC Number: Motor Carrier operating authority for vehicle transport
- Insurance: Request a Certificate of Insurance showing cargo coverage
- Reviews: Check customer reviews on multiple platforms
Verify any carrier's credentials at FMCSA's SAFER System
Book Your Transport
Review contract details and secure your booking
Once you've selected a transporter, you'll receive a contract or order agreement. Review it carefully and ensure it includes:
- Total price with no hidden fees
- Pickup and delivery date windows
- Insurance coverage details
- Cancellation and refund policies
- Company contact information
Most companies require a deposit to secure your booking, with the balance due upon delivery.
Prepare Your Vehicle
Get your car ready for smooth loading and transport
Before the pickup date, prepare your vehicle to ensure smooth loading and transport:
Do
- Wash the exterior for inspection
- Document existing damage with photos
- Keep fuel tank at 1/4 full
- Check tire pressure and battery
- Disable alarm system
- Leave one set of keys with driver
Don't
- Leave personal items inside
- Leave loose parts or accessories
- Fill the gas tank completely
- Leave toll transponders active
- Forget to remove aftermarket racks
Vehicle Pickup
Complete inspection and sign the Bill of Lading
On pickup day, the driver will conduct a thorough inspection with you:
- The driver inspects your vehicle and notes any existing damage on the Bill of Lading (BOL)
- Review the BOL carefully—it's your legal record of the vehicle's condition
- Point out any damage or concerns before signing
- Take your own photos as backup documentation
- Get the driver's contact information and expected delivery timeline
Important: Never sign a blank or incomplete Bill of Lading. Ensure all sections are filled out and accurate before signing.
Transit & Tracking
Monitor your shipment during transport
While your vehicle is in transit:
- The transporter will provide updates on progress and estimated delivery
- Transit times vary: 1-7 days depending on distance and route
- Weather or mechanical issues may cause delays—reputable companies communicate proactively
- You can contact the driver or dispatch for status updates
Most cross-country shipments take 7-14 days from pickup to delivery, while shorter distances of 500 miles or less typically take 2-4 days.
Vehicle Delivery
Inspect, document, and complete payment
Upon delivery, complete these final steps:
- Inspect the vehicle thoroughly before signing delivery receipt
- Compare current condition to the pickup BOL
- Note any new damage on the delivery paperwork
- Take photos of any damage immediately
- Pay the remaining balance (if not prepaid)
- Collect your keys and all paperwork
Critical: If you discover damage, document it on the delivery receipt BEFORE signing. This protects your right to file a claim.
Ready to Ship Your Vehicle?
Compare quotes from verified auto transporters and book your shipment with confidence.
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