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North American Van Lines

3815 W Washington St #100, Phoenix, AZ 85009

DOT 70851

Check official DOT record

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Use our comparison tool to review this company's safety metrics side-by-side with others in your area. All data is sourced from Federal Motor Carrier Safety Administration.

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Company information

North American Van Lines has been handling Phoenix relocations since way before most moving companies even existed, bringing nearly a century of expertise to Arizona's desert moving challenges. Their Phoenix operation at 3815 W. Washington Street connects customers to a massive network of over 500 agents across North America, which means they can coordinate moves that smaller local companies simply can't touch. What really sets them apart in Phoenix's crowded moving market is their refusal to treat every move like a cookie-cutter job - they assign personal relocation specialists who understand that hauling boxes in 115-degree heat requires different strategies than typical moves. Unlike competitors who subcontract everything, North American maintains direct control over their crews and equipment, ensuring consistent quality whether someone's moving from a downtown high-rise or a Scottsdale ranch home. Their BBB accreditation and 4.9-star customer satisfaction rating reflect what happens when decades of experience meet genuine commitment to getting families settled properly in their new Arizona homes.

Department of Transportation Government Data

All data is sourced from the Federal Motor Carrier Safety Administration (FMCSA).

Company Profile

Years in Business: 51 years - First Registered in Jun. 1974

Last Report Filed with FMCSA: Less than 1 year ago

Company Information

Legal Name

north american van lines inc

DOT Number

70851

Registration Date

06/01/1974

Business Type

corporation

Entity Type

C;B

Filling Information

MSC-150 Date

01/16/2025

Added Date

06/01/1974

Cargo Types

General Freight
Household Goods
Motor Vehicles
Drive Away/Tow Away

Company Officers

Officer 1

katrina lea

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Key Metrics

High-level performance indicators to quickly assess the company's scale and activity.

Annual Miles (2023)

28,555,266

Filled: 01/16/2025

Driver Statistics

Total drivers registered with the FMCSA.

1,564

Total Drivers

1,079

CDL

Fleet Size:
V
- 1000-2000

1,308

Total Trucks

Safety Rating

S

Latest Review: N (1/1/1970)

Safety Information

Detailed safety guidelines and procedures to ensure compliance and minimize risks.

Violations

Total
Severe (Out of Service)
Driver Unfit to Drive
Unsafe Driving
Tired Driver
Vehicle Not Well Maintained

Violations explained

These are all the recorded violations for North American Van Lines

Total: All recorded violations.
Severe (Out of Service): Critical violations halting operations until fixed. (The truck or the driver cannot drive and it would be illegal for them to do so.)
Driver Unfit to Drive: Violations regarding driver qualifications (medical, CDL, documents). For example, they are supposed to wear eyeglasses but are found driving without them.
Unsafe Driving: Violations like speeding, improper lane changes, ignoring traffic signs.
Tired Driver: Violations of driving/rest period rules preventing fatigue.
Vehicle Not Well Maintained: Vehicle-related violations (brakes, lights, cargo security, mechanical).

Drivers

Overview of vehicle assets and their allocation for operational needs.

Driver & Distance Allocation

Breakdown of driver assignments by route type and trip distance.

Local(< 100 mi)

Long-Distance(> 100 mi)

Total

Out-of-State015641564

No in-state trips recorded for this period.

Inspections

This is a list of Federal Motor Carrier Safety Administration inspections from highway stops, conducted either randomly by highway patrol or at weigh stations.

REPORT #

DATE

↓

STATE

DRIVER VIOLATIONS

VEHICLE VIOLATIONS

UNSAFE DRIVING VIOLATIONS

DRIVER FATIGUE VIOLATIONS

SUBSTANCES OR ALCOHOL VIOLATIONS

VEHICLE MAINT. VIOLATIONS

DS00001267

2024-11-27

MA

0

0

1

0

0

0

1561500720

2024-11-21

CO

0

0

0

0

0

0

6212O92B5D

2024-11-21

NM

0

0

0

0

0

0

NCAT004931

2024-11-21

CA

0

0

0

0

0

0

1709450006

2024-11-21

CO

0

0

0

0

0

0

0917460884

2024-11-20

CO

0

0

0

0

0

0

PSC1460690

2024-11-19

WV

0

0

1

0

0

0

000P14HXKM

2024-11-18

IA

0

2

0

0

0

4

Safety Inspection and Failures Results

Inspections per year

Inspections

3031

Total Inspections

11

Inspections per 100k miles

Inspections

1

Failed Inspections

0

Driver Failures

1

Vehicle Failures

Violations

This is a list of violations that occurred during Federal Motor Carrier Safety Administration inspections.

Insp Date

Category

Severe Failure

Violation Details

2024-11-27

Unsafe DrivingNo

Driver - Failed to use seat belt while operating a CMV.

2024-11-19

Unsafe DrivingNo

State/Local Laws - Speeding 11-14 miles per hour over the speed limit

2024-11-18

Vehicle MaintenanceYes

Brake hose or tubing chafing and/or kinking

2024-11-18

Vehicle MaintenanceNo

Brake Out of Adjustment - Roto Clamp (Short & Long) DD-3 or Bolt

2024-11-18

Vehicle MaintenanceNo

CMV manufactured after 10/19/94 has an automatic airbrake adjustment system that fails to compensate for wear

2024-11-18

Vehicle MaintenanceYes

BRAKES OUT OF SERVICE: The number of defective brakes is equal to or greater than 20 percent of the service brakes on the vehicle or combination

2024-11-18

Hours-of-Service ComplianceNo

HOS (Property) - Driving beyond the 14 hour after coming on duty following 10 consecutive hours off duty during the current 8 consecutive day period. Date and Tim

2024-11-14

Unsafe DrivingNo

State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g. safety official signal sign light lane marking other

Violations

7876

Total Violations

28

Violations per 100k miles

Crashes

REPORT #

DATE

↓

STATE

FATALITIES

INJURIES

TOW AWAY

LICENSE

DE0624044625

01-JUN-24

DE

0

0

Y

3278509

SC0022233452

01-MAY-22

SC

0

1

Y

2101716

NC0106511192

02-FEB-21

NC

0

0

Y

IA2401450724

02-NOV-24

IA

1

1

Y

PAU5840

AL0005633116

03-APR-25

AL

0

1

Y

2919681

MI0001780632

03-AUG-19

MI

0

0

Y

2919609

CA0330040080

03-FEB-21

CA

0

1

Y

4863PRA

GA0008088948

03-JUN-21

GA

0

0

Y

P752368

Crash Risk Score

0

Recordable crashes per vehicle

Amount of Crashes

103

Injury Crashes: 25 / Fatal Crashes: 4

Casualties

28

Injuries

4

Fatalities

Number of Tows

101

Injuries

Number of fatalities per year

Number of injuries per year

Crash Factors

Incidents by season

Crashes
Injuries
Fatalities

Incidents by weather condition

Crashes
Injuries
Fatalities

Incidents by road surface condition

Crashes
Injuries
Fatalities

Incidents by light condition

Crashes
Injuries
Fatalities

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Owner's Name

DOT #

Trucks

↓

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Miles/Year

Address

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6

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3310028DOT Record
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0

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923640DOT Record
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DOT Number

1863079

Violations

418

Inspections

52

Fleet Size

80

Drivers

113

OOS Rate

5%