Alicia Gram
Local Move from Paxton, MA to Lynn, MA
"While the move itself was great, the lack of response from King Movers for a damage claim is unacceptable. Three of the four wheels on my custom kitchen cart were either broken or bent making the cart unusable. We have tried to call the “higher up” person all day with no return call and no response. Our contact there, Leo, says he doesn’t have the authority to make it right for us because he says it’s not in his purview . The person who has the power to make it right has ignored all calls and requests and just ducks. So in the end, it doesn’t matter how good the rest of the move went, because they took the money and ducked their responsibility. This lack of communication and response took what would have been a positive review and turned it into a one star move. I am angry and very disappointed in the lack of response and help that has been given so far. , "
Move size: 2 Bedrooms
Service cost: $2,000.00
