Finest Fellas Moving and Storage

"You Can’t Find a More Crooked Moving Company If You Tried Do not hire this company for your move. They are not who they say they are and are the biggest scammers in the industry. I hired Finest Fellas Moving Company for my recent move. I worked with Chase who gave me a lowball estimate on the weight to get my business. He figured that I would need 75 boxes, and my weight would be 7,000 pounds after a live video call where I showed him the contents of my entire home, including all closets. They love to brag how they’re family owned and NOT brokers. This is a lie. After paying a non-refundable deposit I learned that they brokered my move to some fly-by-night crew. When they arrived on moving day I was informed that I had over 100 boxes, and not the 75 that the estimate listed. I told him that Chase came up with that number, not me. I had actually donated a lot of items to Goodwill after the estimate and designated many items to take down in my full size pickup truck. The fly-by-night crew told me that my move would be 9,000 lbs and wanted to charge me over $500 for “packing materials”. This included plastic wrap for furniture and boxes for glass shelves. I was never told there would be extra charges for this. The fly-by-night crew said it was Finest Fellas policy. When I called them, they said it was the brokered moving company’s policy. I was forced to sign a new agreement for almost $2,500 more than I originally signed. I had no choice, new tenants were moving in a few days later. After the move I complained to Finest Fellas about the up charges for the packing materials and weight. After some back and forth they agreed to refund me $500. I didn’t feel this was enough money, but I just didn’t want to deal with it anymore and to put this ugly ordeal behind. They would not refund my money unless I signed an agreement that I would not leave any negative reviews on social media. The agreement stated it could take up to 30 days to refund the money. After almost 45 days I contacted the company about my refund. I was told someone would get back to me. That never happened. I was given the run-around on subsequent calls. I was also given an email address to write to, but multiple emails went unanswered. DO NOT HIRE FINEST FELLAS FOR YOUR MOVE! THEY ARE LIARS AND SCAMMERS! "