Rushmore Van Lines

"want to write this due to our experience with Rushmore van lines. This is a long story but it is verifiable with pictures and recordings. The pickup was problematic as the price quoted was not correct. I can understand small deviations but we reported sizes and boxes. On pickup the demand was 7k more. Upon the move coming into town we were told by Safe Shipping that everything was set and there were no other fees beyond our owed payment (this was recorded with the confirmation coming from Kyle with safe shipping). Their carrier then came to town and stated he was going to charge another 2k because of how the truck was loaded he could not get things out f the back (this was a recorded call with the driver). We called safe shipping and provided the audio. They confirmed there were no fees and delivery would be tomorrow. The driver then came to the house and shined a light into the windows at 11pm causing my wife to have a panic attack as this driver was aggressive on the earlier call. Ar"

"An incredibly untrustworthy company that conducts itself wrongfully. My experience with Rushmore Van Lines was nothing but negative as I’ve experienced some combination of fraud, theft, or negligence from their operation. It is advised not to hire them, but if you do please understand the risks outlined below.

Upon delivery 8 out of 11 pieces of furniture came damaged. Scratched wood, broken cabinet legs, missing parts, shattered glass. Worst of all however was 3 entire boxes never arrived. They simply vanished, as after repeated calls to the carrier they claim they can’t find them anywhere. They claim they checked the trucks, the warehouse, even other customers to ensure it wasn’t delivered to the wrong address. And yet as of this writing it has been over 2 months and my possessions have simply vanished. So despite being paid in full the job was never completed, my possessions disappeared, and Rushmore shows no concern for their negligence in the handling of my items."