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Gentle Giant Moving

3827 Revolution Park Dr, Charlotte, NC 28217

DOT 373544

Check official DOT record

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Gentle Giant Moving logo
Phone Number
+1 (704) 376-2338

How does this company perform?

Use our comparison tool to review this company's safety metrics side-by-side with others in your area. All data is sourced from Federal Motor Carrier Safety Administration.

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Company information

In Charlotte's competitive moving scene, Gentle Giant stands out as something different - they call their movers "Giants" because of their exceptional training and commitment. Founded in 1980 by owner, Larry O'Toole, Boston has been the national headquarters for Gentle Giant Moving Company for 40 years, but Charlotte has become one of their standout locations since opening in 2007. Charlotte Magazine has recognized them as one of Charlotte's Best Moving Companies and as one of its Healthiest Employers, reflecting their unique approach to employee care. What separates them from typical moving companies isn't just their services - which include everything from piano moves to climate-controlled storage - but their people-first philosophy. All Giants embody core principals of a professional workforce with skill, intellect, and integrity. Their Charlotte team knows the city inside out, whether handling downtown high-rises or suburban neighborhoods like University Place. Gentle Giant promises to deliver exceptional service to every customer, guaranteed, with a money-back guarantee for every member of your moving crew. Unlike competitors focused solely on logistics, they've built a culture where when employees are supported and respected, they bring that same energy and care to customers.
Business Hours
Monday - Friday: 08:00 - 17:00Saturday: 08:00 - 13:00
Service AreasCornelius, Davidson, Eastover, Mooresville, Myers Park, SouthPark
Google Rating
5.0
(557 reviews)

Department of Transportation Government Data

All data is sourced from the Federal Motor Carrier Safety Administration (FMCSA).

Company Profile

Years in Business: 36 years - First Registered in Nov. 1989

Last Report Filed with FMCSA: 1 year ago

Company Information

Legal Name

gentle giant interstate company llc

DBA Name

gentle giant moving company gentle giant moving and storage

DOT Number

373544

Registration Date

11/16/1989

Business Type

corporation

Entity Type

Carrier

Filling Information

MSC-150 Date

04/03/2024

Added Date

11/16/1989

Cargo Types

Household Goods

Company Officers

Officer 1

laurence o'toole

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Key Metrics

High-level performance indicators to quickly assess the company's scale and activity.

Annual Miles (2023)

5,000,000

Filled: 04/03/2024

Driver Statistics

Total drivers registered with the FMCSA.

253

Total Drivers

65

CDL

Fleet Size:
P
- 76-100

88

Total Trucks

Safety Information

Detailed safety guidelines and procedures to ensure compliance and minimize risks.

Violations

Total
Severe (Out of Service)
Driver Unfit to Drive
Unsafe Driving
Tired Driver
Vehicle Not Well Maintained

Violations explained

These are all the recorded violations for Gentle Giant Moving

Total: All recorded violations.
Severe (Out of Service): Critical violations halting operations until fixed. (The truck or the driver cannot drive and it would be illegal for them to do so.)
Driver Unfit to Drive: Violations regarding driver qualifications (medical, CDL, documents). For example, they are supposed to wear eyeglasses but are found driving without them.
Unsafe Driving: Violations like speeding, improper lane changes, ignoring traffic signs.
Tired Driver: Violations of driving/rest period rules preventing fatigue.
Vehicle Not Well Maintained: Vehicle-related violations (brakes, lights, cargo security, mechanical).

Monthly Risk Score

5 measures combined monthly score

The Risk Score evaluates each carrier's safety performance, combining key factors to provide a comprehensive safety assessment.

Purpose of the Risk Score: The score identifies carriers with higher safety risks by analyzing critical safety factors and providing actionable insights for improvement.

Factors Included in the Score: Combines unsafe driving, hours of service, driver fitness, substance use, and vehicle maintenance measures into a single metric.

Weight Distribution: Each factor is weighted based on its impact on safety, with unsafe driving and compliance having the highest influence.

Data Sources: Derived from regulatory records, inspection results, and carrier-reported data, ensuring a robust and accurate evaluation.

Use of the Risk Score: Helps stakeholders identify high-risk carriers, prioritize interventions, and promote safer practices across the transportation industry.

Drivers

Overview of vehicle assets and their allocation for operational needs.

Driver & Distance Allocation

Breakdown of driver assignments by route type and trip distance.

Local(< 100 mi)

Long-Distance(> 100 mi)

Total

In-State15830188
Out-of-State204565

Inspections

This is a list of Federal Motor Carrier Safety Administration inspections from highway stops, conducted either randomly by highway patrol or at weigh stations.

REPORT #

DATE

↓

STATE

DRIVER VIOLATIONS

VEHICLE VIOLATIONS

UNSAFE DRIVING VIOLATIONS

DRIVER FATIGUE VIOLATIONS

SUBSTANCES OR ALCOHOL VIOLATIONS

VEHICLE MAINT. VIOLATIONS

2098C00846

2025-10-14

MD

0

0

1

0

0

0

DA00003958

2025-10-14

MA

0

0

0

0

0

0

N8AH006211

2025-10-09

CA

0

0

0

0

0

0

0407000476

2025-09-30

SC

0

0

0

0

0

1

SPL3070595

2025-09-09

NY

0

0

0

0

0

0

1229001913

2025-09-06

CT

0

0

0

0

0

0

1229001914

2025-09-06

CT

0

0

0

0

0

0

3132005800

2025-09-03

CT

0

0

0

0

0

0

Safety Inspection and Failures Results

Inspections per year

Inspections

219

Total Inspections

4

Inspections per 100k miles

Inspections

0

Failed Inspections

0

Driver Failures

0

Vehicle Failures

Violations

This is a list of violations that occurred during Federal Motor Carrier Safety Administration inspections.

Insp Date

Category

Severe Failure

Violation Details

2025-10-14

Unsafe DrivingNo

State/Local Laws - Failed to obey a traffic control device - Permanent or Temporary - e.g. safety official signal sign light lane marking other

2025-09-30

Vehicle MaintenanceNo

Lighting - Front - Turn signal - inoperative

2025-08-07

Unsafe DrivingNo

State/Local Laws - Speeding 6-10 miles per hour over the speed limit

2025-08-06

Driver FitnessNo

License (CDL) - Operate a CMV and does not possess a valid CDL

2025-07-29

Unsafe DrivingNo

Driver - Failed to require passenger(s) (not a co-driver) to use seat belt while operating a property-carrying CMV.

2025-07-12

Hours-of-Service ComplianceNo

HOS (Form) - Paper Log/Logging Programs Form and Manner

2025-06-18

Vehicle MaintenanceNo

Operating a CMV without documentation of a periodic inspection

2025-06-14

Vehicle MaintenanceNo

Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS

Violations

244

Total Violations

5

Violations per 100k miles

Crashes

REPORT #

DATE

↓

STATE

FATALITIES

INJURIES

TOW AWAY

LICENSE

FL8851698401

17-JUL-21

FL

0

1

Y

4557A

CT2300015855

12-JAN-23

CT

0

0

Y

R98057

MATBC0031512

13-OCT-23

MA

0

3

Y

3565367

Crash Risk Score

0

Recordable crashes per vehicle

Amount of Crashes

3

Injury Crashes: 2 / Fatal Crashes: 0

Casualties

4

Injuries

0

Fatalities

Number of Tows

3

Injuries

Number of injuries per year

Crash Factors

Incidents by season

Crashes
Injuries
Fatalities

Incidents by weather condition

Crashes
Injuries
Fatalities

Incidents by road surface condition

Crashes
Injuries
Fatalities

Incidents by light condition

Crashes
Injuries
Fatalities

Business comparison table

Side-by-side details of trusted moving companies.

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Years Running

Owner's Name

DOT #

Trucks

↓

Drivers

Miles/Year

Address

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77949DOT Record
3802

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51

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125550DOT Record
3243

1486

49439997

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36

laurence o'toole

373544DOT Record
88

253

5000000

7 mckay ave, winchester, ma 1890

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7

semen mayzlin

3182355DOT Record
37

36

1887000

6000 fairview road suite 1200, charlotte, nc 28210

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18

jeffrey l collins

1657726DOT Record
24

74

700000

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9

blake bruner

2841083DOT Record
24

23

0

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10

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2825520DOT Record
22

22

940000

3653 trailer drive, charlotte, nc 28269

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1

billy mckenily walker

4191842DOT Record
18

15

250000

3653 trailer dr, charlotte, nc 28269

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